International
Make business digitally enabled
with ServiceNow
ServiceNow reseller since 2009,
Devoteam is an EMEA Sales & Services Partner
May 16, 2017Q1 2017 revenue at €150 million, strong organic growth of 14.5%
Apr 28, 2017Publication du rapport financier 2016
Mar 1, 2017Operating margin at 8.5% in 2016, increasing 150 basis points; free cash flow doubled at 7.8% of the revenue
Feb 8, 2017We support Sailing for Change's initiative for the environment!
Feb 1, 2017RVR Parad sponsors the Conference organized by the Association of the Risk Management and Insurance (AMRAE)
Jan 19, 2017Devoteam announces its strategic plan 2020: Scale!
Jan 6, 2017Etienne Bureau and Nicole Anschutz join Devoteam respectively as Director of Strategy & Innovation and as Group Director of Marketing & Communications
Dec 19, 2016Feedback on Forretningssystemer 2016
Dec 19, 201610 useful tips to succeed in your ServiceNow HR project
Webinar 14 December | the secrets of successful ITSM Event Management
Nov 22, 2016RVR Parad User Club
Nov 18, 2016Cloudification of the Internet of Things
Nov 15, 2016Q3 2016 revenue at €130.8 million, growing 13.8% and 12% organically
Nov 14, 2016RVR Parad sponsors the Conference organized by the Internal Audit Associations (IFACI & UFAI)
Nov 9, 2016RVR Parad sponsors the conference on Business Continuity organized by the CRiP
Nov 4, 2016Connected bikes in Copenhagen
Oct 20, 2016gPartner by Devoteam becomes Devoteam G Cloud
Oct 14, 2016Experience the service revolution at NowForum London - 27 October
Oct 4, 2016NowForum: Live the service revolution and much more!
Sep 14, 2016Devoteam becomes a Red Hat Premier Business Partner
Sep 8, 2016Strong operational performance in H1 2016: revenue growing 17%
Jul 28, 2016Meet Devoteam & ServiceNow at the House of Commons on July 28th
Jul 28, 2016#HocNow: relive our event with ServiceNow at the House of Commons through Twitter
Jul 18, 2016Devoteam and Atrinet Ltd. seal partnership to ease business transformation with NetACE unified network management platform
Jun 2, 2016Visit Devoteam on stand 816 at SITS16 at Olympia, London
Jun 1, 2016How we built an IoT platform in 3 clicks!
May 18, 2016Q1 2016 revenue at €133.4 million, strong growth of 15.5% and 13.7% organically
May 15, 2016Why Devoteam is a sponsor at ServiceNow Knowledge 16?
Mar 10, 2016Strong increase of full-year net income (+116%)
New partnerships with Red Hat and the OpenStack Foundation
Everything as a Service
  • ServiceNow automates your services within and beyond IT

    Starting from the ITSM platform, ServiceNow can help you industrialize your mature processes, may they be part of your IT Infrastructure or Business Organisation.

Devoteam has been a ServiceNow Preferred Partner for 7 years
Facts & figures
  • Over 80 certified experts
    130+ ServiceNow experts
    70% certified
  • preferred partner
    160+ ServiceNow customer
    250 projects in 2015
  • agile method
    25% projects
    beyond IT
    HR, PPM, Facilities...
  • 24/7 support
    International training capacity
    with certified trainers
Sébastien Chevrel
Chief Operating Officer
"The ServiceNow PaaS is an opportunity for the IT Departement to position itself as an operational business enabler.
We can help you make your business digitally enabled."
Sébastien Chevrel
Chief Operating Officer
Accelerate your business with ServiceNow
  • Automate workflow

    Eliminate the bottlenecks of daily business operations across every department of your Enterprise

  • Change the way people work

    Collaborate on the fly and approach every task, activity and process as a service delivery through the cloud

  • Empower people

    Streamline processes, create a modern work environment and break the e-mail, forms and spreadsheet habits thanks to the Self-service portal

  • Reduce cost and risk

    Consolidate legacy systems to one single source of engagement and get real-time insights in the critical operations

Why work with us?
We are able to mobilize various resources from consulting in IT transformation to the implementation of managed services through the integration of "Platform as a Service"
  • EMEA Leader
  • "Rapid" Agile Method
  • 24/7 Multilingual Support
  • Dedicated Knowledge Communities
Make ServiceNow learning easier and faster with Devoteam Knowledge Up Program
Article
Make ServiceNow learning easier and faster with Devoteam Knowledge Up Program
Mathilde Gilles Lagardere
Knowledge Management Project Manager
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Why are ServiceNow Authorised Trainers a real asset for our clients?
Article
Why are ServiceNow Authorised Trainers a real asset for our clients?
Frédéric Puech Pays d'Alissac
Directeur Devoteam Cloud Services
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Mind the gap... when setting an IT tools architectural strategy
Article
Mind the gap... when setting an IT tools architectural strategy
Paul Kelsall
Technical Strategy Manager
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Innovate, transform your IT and simplify your life
Article
Innovate, transform your IT and simplify your life
Jean-Marc Chevereau
IT Service Excellence Group Offer Director
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ServiceNow, hackathon & Enterprise Service Management, welcome to the world of Knowledge 14!
Article
ServiceNow, hackathon & Enterprise Service Management, welcome to the world of Knowledge 14!
Sébastien Chevrel
Chief Operating Officer
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Going further with Devoteam & ServiceNow
    • Empowers you to do the extraordinary

      An integrated set of service management applications, giving you the opportunity to easily streamline processes within and beyond IT.

      ServiceNow express is a cloud-based service management software which is:

      • Fast to deploy 
      • Simple to configure
      • Built for the SMB & midmarket

    • Enable your service catalog in a private Cloud

      Get the best from Enterprise Service Management SaaS in a Luxembourg-based private Cloud.

      • Hosted & operated by Support PSF companies
      • Comprehensive SLA
      • European Cloud (Luxembourg)
      • Dedicated Instance by customer
      • Managed 24/7 by ServiceNow partner/European Company

      Learn more about UpNow

Meet our experts
Do you wish to learn more about Devoteam and ServiceNow?
Contact Us
Case studies
  • Cineworld
    Cineworld set to become Europe’s number one cinema chain by placing service at the heart of its business
    Devoteam helps Cineworld elevate all of its services and their delivery to a premier position in the organisation.
    read more...
  • World Top 10 Legal practice boosts IT service management across its worldwide operation
    This Top 10 international legal practice, with 4,000 lawyers and annual revenue of $2 billion, engaged Devoteam to implement a service management solution from ServiceNow to help streamline the firm’s operation and boost productivity across the globe.
    read more...
  • Devoteam achieves IT service excellence through strategic integration of ServiceNow with CA Nimsoft
    Leading UK bingo retailer Gala Retail called on Devoteam to help it optimise service management and IT performance across its entire operation through a unique, integrated solution involving ServiceNow and CA-Nimsoft Monitor technologies.
    read more...
  • Devoteam transforms service management for global finance house
    Devoteam enhances communication at worldwide finance house with streamlined regional centres of IT service excellence.
    read more...
  • Devoteam Helps the Nationwide Building Society Transform Service
    Devoteam helped the Nationwide Building Society transform service management by consolidating the service desks of its three recently acquired regional building societies – Cheshire, Derbyshire and Dunfermline. As a result, the whole organisation is adopting ServiceNow for its core IT service management.
    read more...
  • Devoteam helps shape the future of shopping
    Leading UK multi-channel retailer boosts a clear scale advantage by enhancing its nationwide operation through streamlined service management.
    read more...